This article will demonstrate how
to change the default domain in IM & Presence Server. The following
information illustrate my environment:
Call Manager (CUCM) ip
address:192.168.1.22
IM & Presence ip
address:192.168.1.24
DNS Server Domain:example.com
As you see in the picture below,
the domain is being displayed wrong – displayed as gcc.local although our
domain is example.com.
In Cisco Unified CM IM &
Presence Administration, navigate to Presense>>Settings>>Advanced
Configuration, to see the current default domain
To Change the default domain:
1- You must first stop the
following services using the following commands or using IM & Presence
Serviceability web interface.
utils service
stop Cisco Presence Engine
utils service
stop Cisco SIP Proxy
utils service
stop Cisco XCP Router
utils service
stop Cisco Sync Agent
utils
service stop Cisco Client Profile Agent
3- Start the Services again using
the following commands or using IM & Presence Serviceability web
interface.
utils service start
Cisco Presence Engine
utils service
start Cisco SIP Proxy
utils service
start Cisco XCP Router
utils service
start Cisco Sync Agent
utils service
start Cisco Client Profile Agent
4- The result is shown in the
following pictures. The first picture from IM&P server and the second
picture from the CUCM server.
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Wrong
IM Address resolved
Jabber
IM address being displayed wrong
How to change the IM&P default
domain
Configuration
and Administration of the IM and Presence
Help
changing default domain on IM & Pr
cannot
change domain in IM and Presence